Cancellation Policy

IN CASE OF CANCELLATION OF ANY TOUR THE FOLLOWING PENALTIES WILL BE CHARGED :

 

 

1 - SEVEN (7) CALENDAR DAYS BEFORE YOUR TOUR IS SCHEDULED: NO PENALTY AND IN CASE YOU PREPAID THE TOUR THE FULL PRICE WILL BE REFOUND

2 - BETWEEN SIX AND FOUR (6 - 4) CALENDAR DAYS BEFORE YOUR TOUR IS SCHEDULED: 25% PENALTY WILL BE CHARGED. IN CASE OF PREPAID TOUR, THE 75% OF THE PRICE WILL BE REFOUND

3 - BETWEEN THREE AND TWO (3 - 2) CALENDAR DAYS BEFORE YOUR TOUR IS SCHEDULED: 65% PENALTY WILL BE CHARGED. IN CASE OF PREPAID TOUR, THE 35% OF THE PRICE WILL BE REFOUND.

4 - LESS THEN TWO (2) CALENDAR DAYS BEFORE YOUR TOUR IS SCHEDULE: 100% (THE FULL COST OF THE TOUR YOU BOOKED) PENALTY WILL BE CHARGED. IN CASE OF PREPAID TOUR, NO MONEY WILL BE REFOUND.

IF YOU ARE COMING BY SHIP AND THE SHIP IS NOT ABLE TO DOCK IN PORT FOR REASONS THAT ARE OUT OF YOUR CONTROL, WE WILL NOT CHARGE YOU ANY FEE FOR THE TOUR YOU BOOKED.
IN CASE YOU ASKED US TO BUY ADMISSION TICKETS IN ADVANCE, UNFORTUNATELY WE WILL BE FORCED TO CHARGE YOU 100% OF THE PRICE FOR ANY ADMISSION TICKET PURCHASED ON YOUR BEHALF.